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Documentation Training & Support

Upon request, Ben-Tech provides comprehensive training development and courses to allow the Customer to operate and maintain their system for the life of the equipment.

Ben-Tech's customized documentation and documentation development may include, but is not limited to, the following:

  • Training plans developed with the customer to ensure satisfaction
  • Comprehensive manuals including step-by-step outlined processes
  • Screen shots
  • CAD drawings
  • Overhead training aids
  • Development meetings with the customer to ensure satisfaction

Ben-Tech's customized training may include, but is not limited to, the following:

  • Training instructors are the development engineers
  • Comprehensive hands-on training on actual equipment
  • Training Manuals
  • COTS documentation
  • Training Plans
  • Training Aids
  • An open invitation to all of our Customers to include training auditors in our classes

Ben-Tech's documentation and training support may include, but is not limited to, the following:

  • 24 x 7 hotline support
  • COTS documentation
  • Additional training upon request
  • Additional documentation upon request
  • Field support services upon request

 
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